Best Balloons
 

  STORE SECTIONS




  We accept

 

 

Information

Buy Online! - The best way to buy!

About Us Best Balloons is a family run business dedicated to providing a professional and friendly service. We strive to provide the type of service that we would expect to receive ourselves. We are trained professionals providing the best balloons, accessories and gifts.

If you have any suggestions or comments on our products and services please feel free to e-mail us at suggestions@best balloons(dot)co(dot)uk.

Our Contact details are:

Best Balloons

96 Jackmans Place

Letchworth, Herts, SG6 1RQ

Tel: 01462 485251

E-Mail: sales@bestballoons(dot)co(dot)uk

Making A Purchase Purchasing balloons online could not be easier. Just browse our catalogue and make your choice from our wide selection. After adding your selection to the shopping cart. If sending a balloon gift you will be asked to select your delivery date and add personal messages for the card to accompany your gift. You can then confirm your purchase and continue shopping or proceed straight to the checkout.

We accept Mastercard, Visa, American Express, Maestro and Visa Delta or if you wish you may make your payment by cheque payable to Best Balloons. Our entire shop is on a secure server but if you have any concerns about credit card security over the internet we will be happy to process your payment over the telephone.

Our prices are all in pound sterling.

If you wish to pay by cheque please ensure it is posted 10 ten days prior to your required delivery date as no responsibility is accepted for delays caused by non-clearance of funds by cheque or credit card.

We reserve the right to replace any item with another one of equal or greater value suitable to your chosen occasion if they are out of stock or unavailable.

By submitting an order the customer accepts the terms and conditions of Best Balloons and authorises us to take payment for the product(s) selected.

Shipping And Handling Please ensure that all addresses, telephone numbers and e-mail addresses given to us are correct as Best Balloons cannot be responsible for delivery problems arising due to incorrect information supplied by our customers.

All orders must be received by 2pm GMT on the previous day to your required delivery date.

Goods purchased from our balloon and party shop do not include delivery and will be sent 1st class, special delivery or by courier as requested by you and charged accordingly.

Delivery Schedule BALLOONS, WEDDING & PARTY GOODS

We aim to process and despatch your order within 5 working days. If any item is out of stock we will despatch as soon as more stock is received. If this is more than a few days then we will contact you to advise of the situation.

If you require express delivery then your order must be received before 2pm. When possible goods will be despatched for next day delivery failing this your order will be despatched the following working day on a next day delivery service. Please make sure we can contact you on the number given in case an item ordered is out of stock. If we cannot contact you then we may make a suitable substitution.

Standard delivery charges are £3.99* for our 3 - 5 day service.

Guaranteed delivery is available for £8.95* using our express 1-2 day service

* These charges apply to mainland UK only.

In some cases there may be higher delivery charges for parcels going to the following postcodes. Once your order is ready for despatch we will advise you if additional costs apply.

GY1,GY9,HS2,HS3,HS4,HS5,HS6,HS7,HS8,HS9, IV41-51,IV55-56, KW16-17,PA61,PA62-75,PA76,PA78, PH42,PH43-44 & ZE2-3

Disposable helium tanks can only be delivered by our Courier so the Express Service delivery costs are applicable for these. If you would like this delivered within 2 working days then please show this as the delivery date. Any other date entered will be taken as a date required by. Leaving the date as the default will be read as "as soon as possible" and will be despatched within 2 - 3 days.

Credit Card Security All online credit & debit card payments are processed using PayPal's secures server. If you have a PayPal account you can chose to pay using your PayPal account which enables you to make online payments witjhout inputting your card details.

Please never send your card details to us in an e-mail as this is not a guaranteed to be a secure method of passing this information.

If you have any doubts regarding internet security we are able to process your credit card payment over the telephone by contacting us on 01462 485251.

Reaching Us If you need to reach us, please email sales@bestballoons(dot)co(dot)uk, alternatively, you can call on 01462 485251 or write to us at Best Balloons, 96 Jackmans Place, Letchworth, Herts, SG6 1RQ.
Privacy Policy Best Balloons does not disclose, under any circumstances, buyers information to third parties. We may, on occasions, contact you by e-mail to advise you of any special promotions or to remind you of any special occasions. If you would prefer us not to contact you in this way please e-mail sales@bestballoons(dot)co(dot)uk to advise. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.
Returns Policy FLAT PACKED BALLOONS & PARTY ITEMS: In accordance with the Distance Selling Directive you may cancel your order at any time within 7 workings days of delivery. Should you wish to cancel your order and receive a refund, you must confirm this in writing (e-mail is fine) within 7 days of receipt and return the packaged item to us at the address above within 28 days:

The items must be returned to us unused and in as new condition. You will be liable for all postage costs incurred as a result of returning any items to us. No refunds will be issued until we have received the goods. We recommend you obtain proof of posting when you return any items to us.

Returned items may be subject to a 15% handling fee and any incurred credit card charges.

No responsibility will be accepted for any goods that are received late when standard postage has been chosen. Goods can still be returned to us in perfect condition but you will be liable for all postage costs.

Personalised & made to order items are non-returnable.

Refunds on non-stock items are at the discretion of the supplier.

Want to Speak to Someone? - Ring 01462 485251

  YOUR BASKET




SMALL ORDER POSTAGE
Standard Delivery
All orders up to
10 is only

2.99


  DELIVERY

Best Balloons Price Promise for branded goods
Standard delivery is First Class Post. Most items are in stock and will be despatched within 24 hours. However our aim is to despatch all orders within 48 hours. Stocks are replenished daily so any item out of stock will be despatched as soon as possible but certainly within 5 days. If there is a delay on a particular item we will contact you.

Urgent items, if ordered before 12 noon, can be despatched for delivery on the next working day.

 
Here at Best Balloons we pride ourselves in offering the best products from the leading manufacturers at the best possible prices

If you can find the same product from Belbal, Qualatex or Anagram, either online or in store we promise, wherever possible, including offers and promotions, to match or even beat that price.



 

  Coupons

If you have a coupon for our shop then enter it here: